Moecarkey Product Warranty provide one year's guarantee for all items.

Warranty period: Since the date we confirm your payment within one year.
During the warranty period, if you have hardware problem, you can send it back to us for repair. After we fix it up, we will send it to you in time for free.
Once your product meets software problem, we can send the CD or give the download link to you to solve your problem.

Moecarkey offer free update your item and unlimited techinical support:

Once the newest software is coming out, we will send the CD or download link to you. Besides, you can also send the item back to us and we will update it for you if necessary. They are all free of charge.
When you have some problems occured during application, you can ask us for help. We will help you solve the problem by e-mail, online chat, phone, or remote control(mostly via teamviewer) of our technicians. Team